sixtynine tees

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returns policy

Due to our tee shirts being custom-made, we only accept returns if the shirt is damaged on receipt of there is an error on our part. We offer a straight replacement or full cash refund as well as a refund on the postage.

To return a tee shirt simply follow these steps

  1. Email us to let us know that you are returning the tee shirt(s), send your email to returns@sixtyninetees.co.uk, to speed things up, please include the invoice number in the title of your email.
  2. Print off a copy of your order emailed to you when you placed your order and indicate on it whether you would like an exchange or a refund.
  3. Please take your parcel(s) to your nearest post office - we recommend that you send returns by registered post. Please always obtain proof of postage when returning a parcel. We always try to process returns as soon as they arrive. However, during really busy periods, please allow up to 28 days for your return or exchange to be processed.

Please note that refunds bought as gifts can only be given to the original payer, and if you decide to swap an item, we can't stop the payer knowing.

Legal statements on returns

Returning any item within 28 days will be taken as notice of cancellation of your order (or part of your order). Goods are provided to you on approval and legal title to the goods will not pass to you until the 28 days post-delivery period has expired. On receipt of the goods, SixtyNine Tees will give you a full refund of the amount paid or an exchange credit as required.
On returned goods on which you have received a discount/offer, that discount/offer will no longer apply if you fall below the discount/offer threshold. The contract in respect of sale of goods between SixtyNine Tees and you requires that you return the goods to SixtyNine Tees on cancellation.
The costs of returning goods to SixtyNine Tees are borne by you. SixtyNine Tees can arrange for delivery of products to you if required; this constitutes a separate contract between you and SixtyNine Tees. In this case, a charge will be made by SixtyNine Tees for packing, handling and delivery of goods.
Your statutory rights continue in force.

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